ServiceNow real time online training from apex - New York

FOR FREE DEMO contact : Email : [email protected] Phone/WhatsApp : +91-(850) 012-2107 USA Number : 214-628-3894 Gtalk : [email protected] Blog: https://best-online-it-training-institute.blogspot.com ServiceNow Interview Questions and Answers, Recorded Video Sessions, Materials, Mock Interviews Assignments Will be provided SERVICENOW COURSE AGENDA (the course content can be modified as per your requirements): Introduction to ITIL (2 Hours) Introduction to ITSM Incident Management Problem Management and change management Service Request Management Configuration Management Database SLA's and OLA's Introduction to SERVICENOW (2 Hours) Tool Introduction Releases User Licenses Using Wiki and Community Basic Administration (5 Hours) Customizing Home Pages Form Layouts and list layouts Adding Users to Groups Granting Roles to Users Introducing Applications and Modules Creation of tables and Modules Creating tickets and raising Requests Creating SLA's Performance Metrics Advanced Administration (5 Hours) UI Policies, Notifications Dictionary Entries and Overrides Data Policies List Control and Calculations Exporting the Data from Service-Now Update sets imports and Exports Scheduling Jobs Scripting (4 Hours) Business Rules Client Scripts UI Actions Reporting (1 Hours) Bar Charts Pie Charts List Reports Pivot Tables Using scripting in Reporting Scheduling Reports Making Gauges Cloning and Upgrades(1 Hours) Need For cloning and ways to implement Upgrading the instance for new Release Configuration Management (1 Hours) Classes in CMDB Mapping Configuration Item to Asset Records Loading the CI's into Service-Now Relating Configuration items Import Sets (1 Hours) Loading Data of different Formats Using Data Sources for your course please follow the link : https://ww

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Job Type	Full-Time
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